Complaints policy
At TDC Insurance we welcome feedback from customers which enables us to continuously improve the quality of service we provide to our customers. We recognise and acknowledge the value of complaints. It is our policy to deal with complaints openly and promptly. At TDC Insurance we see a complaint as an opportunity for us to review and evaluate the service we deliver.
Complaint form
Complete the form below
Would you please submit your complaint to us on this form and we will endeavour to respond within two working days.
What our customers say...
TDC Insurance dealt with my complaint quickly and fairly, the General manager took a personal interest in my issue and dealt with it. As a result, I remain a satisfied customer.